Hillgrove Hotel Testimonials

Accommodation

You, the public, our customers, are our greatest judge. Please see a few things you have said about us. Word of Mouth is our best advertiser!

 

I just want to drop you a quick email to express our thanks to Hillgrove Hotel for a lovely last minute stay on Saturday night last. I booked a family room with you on Friday 15th and explained that my sons communion was on Saturday 16th and due to the weather we were forced to cancel bouncy castle etc. Conor couldn't have been happier, he said he had the best day ever.
After bringing our family for lunch we headed to Hillgrove and we had a while in the pool and then he and his sister got to play Wii which was just the best thing ever! Thank you, as usual the hotel lived up to our expectations and the breakfast yesterday morning was top class. We had our wedding reception with yourselves and have tried over the years to get back and each time we are more than happy.
Thank you.
Rhona

Just a little note to thank you and all the staff in the hotel. We had a fabulous ‘sex and the city' themed weekend. Everything was amazing. It really surpassed any preconceived ideas of the hotel or the event. The rooms were beautiful and spacious. The staff were helpful and courteous. The restaurant food was amazing. Martin and all the restaurant staff did a great job and made us all feel very welcome. Shirley in the hair salon did an outstanding job on all the girls hair.
On Sunday morning I found the leisure facilities to be rejuvenating and relaxing, especially the out door hot tub!! I would not hesitate in recommending the hotel or the themed weekend to everyone I know. I can guarantee that I will return to the hotel again.
Thank you.
Paula

My husband two children and I stayed at your hotel last Sunday, Monday & Tuesday. We would like to say a big thank you to you and all the staff who made our stay so very pleasant. The receptionists were exceptionally friendly and helpful and nothing was too much trouble for them, as were the housekeeping staff also. The bar staff and restaurant staff were also very pleasant and facilitating. Usually we would not bother to comment on a stay but we didn't want to let this stay pass without forwarding our comments and congratulations to you and your staff.
We will return and have already highly recommended your hotel to our friends and family. Regards and best wishes for the future.
Jackie, Michael, Ciara & Eoin

I just wanted to send you a message for helping make our spa weekend so enjoyable!! The spa was fabulous, Mike on reception who checked us in was so friendly, we got our rooms as soon as we arrived along with the champagne, chocs, robes and slippers as promised, so thanks for that!!! Our meal in the restaurant was first class. I work in the tourism industry and travel all over the world and I have to say its great to be able to say that Irish hotels still offer the best hospitality!
Thanks again and we hope to make it back next year as we decided to make it an annual thing.
Thanks again.
Trish

Thank you once again for a fabulous stay in the Hotel. My friends and I had great time. Compliments to the Staff that we dealt with for their courteous and pleasant manner and making our stay so enjoyable. Special word of mention to the girls in the Spa area. Once again Hillgrove Hotel lived up to that "Magical Experience".
I have no hesitation in recommending Hillgrove Hotel as a great place to stay. Hopefully, see you all again in the near future.
Kind Regards
Deirdre

I feel after spending a day and night in your hotel,  I had the urge to write to you. Can I say from my initial enquiry the help, advice and tips I received from Gail in reservations was second to none. Her correspondence, booking and prompt response's were excellent.
Myself and my 10 friends are all in agreement of the high standard, service and efficiency we all received. Our spa treatments were lovely and well arranged. Our meal on the Saturday night was first class and an absolute service with a smile from our host Martin. I could continue on writing lists about our great spa day and night from booking a taxi with your helpful receptionists and entertainment recommendations from your bar staff the list would be endless. You and your hotel need absolute recognition for the efficient and excellent standard we received. Our weekend was wonderful and had not one flaw.
Thanks for making my 30th birthday spa break great.
Francine

I recently stayed in your hotel for my sisters hen weekend. I would like to extend my sincere thanks to your hotel and all the staff. Everyone that came along could not believe the high standard of service and friendliness throughout the hotel. We will certainly be recommending your hotel to friends and family in the future. I am a store manager in retail and I honestly cannot compliment your staff enough, they are little gems and extremely rare in this day and age.
In particular I would like to thank Gail on reception for all her help. I phoned and emailed Gail an awful lot with the changes to rooms and a lot of other enquiries. She is a credit to your hotel, she went above and beyond anyones expectations. Nothing was too much trouble for her and she always was there to help. Also a big thanks to the girls I dealt with on reception during our stay, Claire & Amanda. They are so friendly and super efficient.
The bar staff were all extremely friendly and the food is out of this world. We had a meal on the sat night of our stay, this was fabulous and all the staff were brilliant. There was one man in particular, Martin who was extremely professional and courteous. He took great care of us, he is also a credit to the hotel. Your hotel is like a breath of fresh air.
We are too quick to complain about things nowadays and very slow to compliment people who do a great job.
Nadia

SOME SNIPPETS FROM OUR ROOM COMMENT CARDS

Room 406 - Friendliest most efficient staff I have ever encountered
Room 509 - What a lovely stay at your hotel. So nice and beautiful. I'm a book writer but I have now no words enough to thank you for these happy days - like a dream
Room 510 - Reception and waitress staff were excellent, very good, would make you return Room 707 - I met my fiance here 18 months ago, came here for my 1st anniversary & we got engaged on Valentine's, so you never know - we might come here for the wedding!! Room 707 - Love this hotel, will come here again! Thanks
Room 404 - We had a very enjoyable stay and loved the leisure & Spa facilities
Room 806 - Keep up the good work & 100% credit to all the staff
Room 213 - Don't change a thing
Room 404 - Lovely, Friendly Hotel, would recommend
Room 509 - Will strongly recommend this hotel to friends
Room 510 - We enjoyed an excellent value for money Golden Years Package in your beautiful hotel. We'll be back!
Room 301 - Superb weekend enjoyed by all. You nearly killed us all with too much food
Room 207 - Staff extremely friendly & helpful
Room 605 - Definitely will be back, fabulous hotel and best staff I've experienced in a long time.
Room 506 - Very enjoyable stay, Murder Mystery very good, will be back !!
Room 710 - We'll be back !! Excellent Time!
Room 108 - Would love to come back again

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